Refund policy

Return and Refund Policy

At Gharology, customer satisfaction is our priority. We want you to enjoy every purchase and have a smooth shopping experience.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Products must be unused and in their original packaging.
Damaged or incorrect items must be reported with clear pictures or videos.
Used products and items damaged due to improper handling are generally not eligible for return.
Certain kitchen and personal-use items may not be eligible for return due to hygiene reasons.

Once your return request is approved and the product is inspected, we will process your refund through an appropriate payment method.

For Cash on Delivery orders, our team will coordinate with you regarding the refund.

If you receive a damaged or incorrect product, we will arrange a replacement, subject to availability.

Please contact us as soon as possible if you wish to cancel an order. Orders already dispatched may not be eligible for cancellation.